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Privacy Policy

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Last Updated: November 2026

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At Action Painting Porto ("we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a booking, purchase a voucher, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Who We Are
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Action Painting Porto
Website: www.actionpainting.pt
Email: contact@actionpainting.pt

For any questions relating to this Privacy Policy or your personal data, please contact us using the details above.

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2. Information We Collect
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We may collect the following personal information:

Information You Provide

When you make a booking, purchase a voucher, complete a contact form, or communicate with us, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Booking details

  • Gift voucher information

  • Payment-related information

  • Messages and enquiries submitted through our website

Information Collected Automatically

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When you visit our website, we may automatically collect certain information, including:

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  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited and time spent on the website

  • Referring website information

  • Cookie and analytics data

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3. How We Use Your Personal Information

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We use your information to:

  • Process and manage workshop bookings

  • Process gift voucher purchases

  • Communicate booking confirmations and updates

  • Respond to enquiries and customer support requests

  • Provide and improve our services

  • Maintain website security and functionality

  • Meet legal, tax, and accounting obligations

  • Send marketing communications where consent has been provided

We will only use your personal data where we have a lawful basis for doing so.

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4. Legal Basis for Processing

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Under the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following grounds:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent

Where processing is based on consent, you may withdraw your consent at any time.

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5. Bookings and Website Forms
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Our website uses Wix Bookings to manage workshop reservations and Wix Forms to collect enquiries and customer communications.

Information submitted through our booking system and contact forms may be processed and stored by Wix.com Ltd. in accordance with their own privacy practices.

By making a booking or submitting a form, you acknowledge that your information may be processed through these services as necessary to provide our services.

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6. Payments
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Payments for workshops and gift vouchers may be processed through secure third-party payment providers.

We currently offer payment options including:

  • Credit and debit cards

  • Google Pay

  • Other payment methods made available through our booking platform

We do not store full payment card details on our servers.

Payment providers process payment information securely and in accordance with their own privacy and security policies.

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7. Marketing Communications

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If you subscribe to our newsletter or otherwise provide consent, we may send emails regarding:

  • Upcoming workshops

  • Promotions and special offers

  • New experiences and events

  • Company updates

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You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

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8. Photography and Social Media

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Action Painting workshops may occasionally be photographed or filmed for promotional and marketing purposes, including use on:

  • Our website

  • Social media platforms

  • Advertising materials

  • Printed promotional content

Where required, we will obtain consent before using identifiable photographs of participants.

If you do not wish to appear in photographs or videos, please notify a member of staff before the workshop begins.

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9. Cookies

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Our website uses cookies and similar technologies to:

  • Ensure website functionality

  • Improve user experience

  • Remember user preferences

  • Analyse website traffic

  • Monitor website performance

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You may control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality.

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10. Sharing Personal Information

 

We do not sell, rent, or trade personal data to third parties.

We may share information with trusted service providers where necessary to operate our business, including:

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  • Wix.com Ltd. (website hosting, bookings, and forms)

  • Payment service providers, including Google Pay

  • IT service providers

  • Accountants, legal advisers, and regulatory authorities where required by law

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Any third-party provider receiving personal information is required to process it securely and only for authorised purposes.

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11. International Data Transfers

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Some of the service providers we use may process data outside the European Economic Area (EEA).

Where international transfers occur, appropriate safeguards will be implemented to ensure that your personal data remains protected in accordance with GDPR requirements.

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12. Data Retention

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We retain personal information only for as long as necessary to:

  • Fulfil bookings and customer requests

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

  • Enforce our agreements

When personal data is no longer required, it will be securely deleted or anonymised.

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13. Your Rights

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Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with a supervisory authority

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To exercise any of these rights, please contact:

contact@actionpainting.pt

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14. Data Security

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We implement appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While we take reasonable steps to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

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15. Children's Privacy

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Our services are not intended for children under the age of 16 without the involvement or consent of a parent or guardian.

We do not knowingly collect personal information from children without appropriate authorisation.

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16. Third-Party Websites

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Our website may contain links to external websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites and encourage you to review their privacy policies.

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17. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

Any updates will be published on this page together with the revised "Last Updated" date.

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18. Contact Us

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If you have any questions about this Privacy Policy or how we process your personal data, please contact:

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Action Painting Porto
Email: contact@actionpainting.pt
Website: www.actionpainting.pt

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